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EVPro
EVPro
Getting Started: Admins
Getting Started: Advisers
Getting Started: Integration Partners
General
Risk
Invest
Goal
Solver
Review
User Guides
Video
Quick Tools
Risk-Rated Fund Finder
Risk Profiler
Frequently Asked Questions
EV Growth Risk Profiler
APIs
Frequently Asked Questions
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Knowledge Base
EVPro
EVPro
Getting Started: Admins
Getting Started: Advisers
Getting Started: Integration Partners
General
Risk
Invest
Goal
Solver
Review
User Guides
Video
Quick Tools
Risk-Rated Fund Finder
Risk Profiler
Frequently Asked Questions
EV Growth Risk Profiler
APIs
Frequently Asked Questions
EVPro
EVPro delivers a holistic range of risk suitability, cashflow planning, and client review tools designed to explain your clients’ risk easily.
Getting Started: Admins
What should I make sure has been done before using the Client profile section of EVPro?
I am a Network Admin user, what changes am I able to make?
I need a colleague to help with the Settings, but they can't see everything I can. What can I do?
I've just got access to EVPro as an Admin user, what should I do first?
Getting Started: Advisers
I'm an Adviser and just got access to EVPro but not via my back office system, where do I start?
I'm an Adviser and have just got access to EVPro, are there any Settings I should be looking at?
Getting Started: Integration Partners
How do I access EVPro within iO?
I'm an Xplan user and have updated my EVPro settings, what do I do next?
I'm an iO user and have updated my EVPro settings, what do I do next?
General
How do I add my logo to EVPro so that it appears on reports?
What does the forecast chart show?
I can't create Model Portfolios and I need to, what should I do?
If I have a joint client, can I work on them separately in EVPro?
How do I set up my paraplanners so that they can work on my client records?
What updates happen for EVPro and when?
What information will be sent for the quarterly updates?
I've forgotten my password for EVPro, what do I need to do to change it?
Why can’t I adjust the assumptions for the forecasts?
What is Stochastic Modelling?
How do you add cash to model portfolios?
Will there be gender options beyond M/F?
How are updates to tax and other regulations taken into account?
How do I know that the forecasts are realistic?
How do the calculations work?
How are the stochastic assumptions created?
Can data be pre-populated through IRESS Xplan?
Where does the fund data come from?
What accessibility requirements does EVPro conform to?
Which browsers and devices do EV support?
What screen sizes does EVPro work with?
How are the low and high estimate ages for mortality calculated?
How quickly do you factor major market events into your quarterly updates?
Can I edit the reports?
Where do the asset allocations for funds come from?
What are the asset classes I can pick from when creating manual funds?
I am trying to import a client from Xplan, but I can't seem to find them?
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Risk
What are the risk scoring bands for each risk profile?
I want to create my own question set for knowledge & experience and replace the standard EVPro K&E questionnaire. How do I do this?
How do I amend the Capacity for Loss questionnaire, as some of the questions don't work for my Firm?
What should I tell my client if I send them a link to the Client profile Questionnaire?
When completing the Attitude to Risk Questionnaire, a page pop ups with 'A quick double check' what is this for?
How do I create a new question set?
Where do different asset class sit on the range of Income Risk Scores?
Do Income Risk Ratings depend on the investment term?
What changes will I see if I chose a clients objective as Income in Invest?
What changes will I see if I choose the clients objective of Income in the Risk Module?
How are you measuring the income risk?
Having changed the question set, how do I ensure the link that I've sent to the client is using the right selection?
Can the risk profiler be used as a paper version?
What impact does the answer choice ‘in between’ have within the risk questionnaire?
Does the behavioural section impact the ATRQ output?
Do the answers for Knowledge and Experience default when conducting a review?
Is the Knowledge and Experience section regularly reviewed, or just completed at outset?
How do we take into account ethical investing?
What was the process to build the ESG questionnaire?
Why is ESG not included in the risk profile score?
Can you map ESG results onto particular funds/risk levels?
How is a client's capacity for loss included in the tolerance to risk questionnaire?
How to check Capacity for Loss?
What changes are there if I choose to complete an Income Risk profile?
When should I be using the Income Risk profiling tool?
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Invest
Against some funds there is an icon, sometimes green or red with bands on them. What do they mean?
How do I import funds to create a Model Portfolio?
Why is my fund risk rating shown as a question mark “?” symbol and not a number
What term is used to calculate the risk ratings?
What terms do you use for your risk benchmarks?
Why do the risk ratings depend on the investment term?
The fund fact sheet is showing as not available, why is it?
The fund allocations shown don’t look correct, how do I change these?
What is the “Percentage loss in 1 year” figure showing?
How is the efficient frontier graph plotted?
What is the gross annual mean return?
What do the figures mean under the forecast chart?
How can I view relevant information when considering transferring an existing plan(s) to a new plan?
Why are the nearest risk scores chosen, not the whole number?
What’s the simplest way to risk rate specific cases provided by an adviser?
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Goal
How is the total OCF for a plan calculated?
How is the Pensions Protection Fund stress test calculated?
I am adding a new client's existing plans into Assets, can I use a model portfolio to add funds?
Net earned income seems too low where there are pension contributions and client has more than one earned income or self-employed income. Why is this?
Does the State Pension amount update automatically?
How does the ownership of the expenses get taken into account in the calculations?
When adding expenses, should they be added net or gross?
How do I record a client's P11D benefits, as there will be tax to pay on them?
When looking at a Revised Plan snapshot on screen the reported results do not match those I printed out at the time. Why would that be?
How is my PCLS reported?
If you include an action to buy an annuity for a partner, when does the annuity start?
What age is reported for the partner in the charts?
What reporting period does each bar in the charts represent?
My client is taking income each month from his uncrystallised pension, so that 25% is tax free. How do I show this?
Why do both first and second life's appear to retire on the same day?"
Are there any shortcuts when adding records to the Goal module?
Can I change from one asset type to another once I have saved the asset?
What records need to change if I edit the client's date of birth?
Does the end date for employee and employer pension contributions automatically change if I change the end date for my earned income?
How is the mortality event age calculated?
What is the maximum length of a life plan?
How is the default state pension amount calculated?
How do incomes increase in deferment?
How do I add a Career Average Scheme?
What is the period over which the income and expenses are paid based on the stop date and end date?
How should I record previously crystallised pensions?
What happens to my Defined Benefit pension scheme when my retirement age is not a whole year, i.e. 62 and 5 months?
How long are contributions assumed to be made for?
How is tax accounted for in EVPro?
What is the tax order used by EVPro ?
If a Unit Trust/OEIC/GIA is encashed to meet expenses in a particular year, how is the gain taxed?
If an onshore/offshore bond is partially encashed to meet expenses in a particular year, how is this taxed?
How is tax relief calculated on pension contributions if you have no earnings?
How is the “Chance of paying LTA tax” calculated?
How do we allow for tax relief on pension contributions for self-employed individuals?
What happens to UFPLS if the money is needed sooner than the date that has been entered?
Where do I set the Pension Commencement Lump Sum that the clients wishes to take if they are buying an annuity?
How is my pension treated if I take less than 25% PCLS?
Can I change the date that the client might take their Pension Commencement Lump Sum?
How is the dividend allowance assumed to increase?
What are the increase assumptions used for Class 2 National Insurance?
How are increases to tax bands applied?
Are the actions that I have set up shown anywhere else in the tool?
What is assumed when I add the action “Invest a windfall”?
When is the "Sell a property" action assumed to occur?
How do I allow for a property sale before clients' next birthday?
How are “All expenses covered for plan” calculated?
How is “Essential expenses covered for plan” calculated?
How is “Essentials met in the worst year” calculated?
How is the “Essential current asset adequacy” calculated?
Which assets are included when calculating the asset adequacy metric?
When do EV forecasts start from?
Why do my results in the Plan overview graph differ from the metric results at the top?
At what point in the year are the assets valued?
What is the order of the payments in the cash flow?
When are annuity payments assumed to be made?
Why do I not see my PCLS in the year of crystallisation?
When is the Pension Commencement Lump Sum assumed to be paid in the year?
Why does using a defined benefit income type show slightly more income over time than the equivalent use of "Other income"?
Why is the mortgage not fully paid off at the end of the term as I expected?
What happens if my expenses and contributions are greater than my income?
How is the "Year money runs out" calculated?
What is the Pension assets withdrawal order?
What happens to surplus income and where is it added to?
In preferences, if I set the surplus to “Save surplus money” what is assumed?
In preferences, if I set the surplus to “Spend surplus money”, what is assumed?
What’s the default order of withdrawals?
What happens if I add further assets after I have changed the preference for the Withdrawal order?
Can I change from one asset type to another once I have saved the asset?
What is the withdrawals order from non-pension assets held both singly and jointly?
How do you consider State Pension within cashflow analysis?
Do I enter a gross or net amount for the regular investment into pensions?
What percentage likelihood is required in order for the 'Essentials covered for plan' metric to turn green on the plan overview chart?
What assumptions and calculation simplifications are being used in EVPro Goal?
What assumptions are made regarding the annual increase to Scottish tax bands?
How are Gains and Withdrawals Taxed?
How is tax relief accounted for on pension contributions?
I have one client whose tax residency is England and their partner's is Scotland, what tax system will EVPro use?
Is the Social Care Levy allowed for in EVPro?
How are the values reported for expenses?
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Solver
What criteria is being used to determine which pension is larger for inclusion in the Pension Protection Fund stress test?
What changes will I see if I chose a clients objective as Income in Solver?
Can I use the Fund Allocation Solver on multiple plans at the same time?
What do each of the options do within 'Change funds on multiple products' button?
What do the Stress Tests do?
How are the unexpected emergencies stress tests carried out?
Can you use Solver for multiple Events?
How is the “Event solver” calculated?
Why can the event solver create a slightly different result when I drag the dates manually on the event chart?
How is the “Regular investment solver” calculated?
What is the regular investment cap?
Other than CPI and None, can you select different increase rates within Solver?
Does the Fund Allocation Solver take into account contributions?
Does EVPro take into account product limits?
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Review
What does EVPro Review do?
What is the On Target / Off Target dropdown?
How do I export a list of all Reviews for me to view?
When does the 'Date last reviewed' relate to?
User Guides
EVPro Settings Tool Guide for Networks
EVPro Settings Tool Guide for Adviser Firms
EVPro User Guide
Video
How to use EVPro Review
EVPro: How to use stress tests
How to use EVPro Risk
EVPro Solver: How to use the Regular Investment Solver
EVPro Solver: How to use the Fund Allocation Solver
EVPro Solver: How to use the Event Solver.
Introduction to EVPro Solver
What are ‘Preferences’ and how to add them within EVPro Goal
Understanding Plan overview within EVPro Goal
What are Actions and how to add them within EVPro Goal
How to create a revised plan within EVPro Goal
How to add Income within EVPro Goal
How to add Expenses within EVPro Goal
How to add Debts within EVPro Goal
Introduction to EVPro Goal
Entering used Lifetime Allowance (LTA) within EVPro Goal - Tax section
How to add Events within EVPro Goal
How to risk map your existing advice proposition into EVPro
How to use an EV risk benchmark and align it with your existing advice proposition
EVPro Risk: Guide to Sustainable Investing (ESG Preferences)
EVPro Risk: Guide to Knowledge and Experience
Introduction to EVPro Risk
EVPro Risk: Guide to Capacity for Loss
EVPro Risk: Guide to Attitude to Risk
How to create a revised plan
How to create and edit new clients
How to understand risk analyis
How to add or amend assets
How to create a report
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