How do I set up my paraplanners so that they can work on my client records?

Once a paraplanner user record has been created in EVPro, it can be linked to any adviser that the paraplanner will need to see/work on the clients for.

Paraplanner 1

This is done by the adviser themselves, via Settings > My details. Choose the paraplanner(s) and save. (The drop-down list here will show all users in the firm.)

Once this has been done, the paraplanner would then be able to see any client linked to that adviser as well as any they have added:

Paraplanner 2-1

Please note: the paraplanner will show as the adviser if they have added the client themselves.

The paraplanner will only be able to delete any clients that they have created (see record hi-lighted in the screen shot above). All the other clients here have been created by the adviser and cannot be deleted by the paraplanner.

If the paraplanner has created records and the adviser needs to see them, the paraplanner would simply add the adviser into the ‘My paraplanner’ field on their record as shown above.